💻 Tech🌎 Remote💼 Full Time11h ago
Tier 1 Customer Support Engineer, Mac & Linux - India
Confidential
📍 Louisville, CO, USA
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Role Details
Provide Tier 1 technical support via chat, phone, and email for the company’s platform: troubleshoot macOS, Linux, and Windows device and identity issues; reproduce and escalate bugs; maintain KB articles; collaborate…